LifeTime Warranty

Windshields, and all fixed glass (those that do not operate), are guaranteed for the life of the vehicle against leaks and any defects in workmanship.

Door glass, and other movable parts, are guaranteed for 30 days against mechanical failure.

Stone Chip Repairs are guaranteed for the life of the vehicle. In the unlikely event of a chip repair spreading, the cost of the repair will be credited towards the purchase of a new windshield.

Service Pledge

At Doctor Windshield, we are committed to making sure your experience is the best it can be. In fact, we believe that your satisfaction is so important that we stand behind it with our 5-Point Service Pledge:

1. The wipers, moulding and cowl are carefully removed.

2. The broken windshield is completely removed. The existing adhesive is then removed. To make a proper installation such that there are no water leaks, the existing adhesive must be remove to ensure proper setting for the new adhesive.

3. The new windshield is cleaned and the windshield frame primered to ensure a reliable seal. We use premium DOW primers to prevent rust, corrosion and promote bonding.

4. BetaSeal by Dow, a urethane adhesive is then applied to the vehicle frame. The windshield is then set in place and gently pressed out to make good contact with windshield and frame. The moulding, cowl, and wipers are reattached and the vehicle is safe to drive in an about half hour to one hour for most installations.

5. Two technician are always recommended while setting a windshield in the frame, this reduces leaks and air noise. In some cases, your windshield will require a new moulding with the installation. Our installers will inform you if your moulding will require to be changed. It is imperative to have a moulding which properly fits your windshield

Every Doctor Windshield repair and replacement is covered by our warranty for as long as you own or lease your vehicle. If you are not completely satisfied with your windshield repair or have any problems with your auto glass replacement, contact our Customer Service Hotline at 1(888) 452-7751